Returns & Refund Policy

Returns & Refund Policy:-

 

🔁 Return Policy

We offer a 48-hour return policy, which means you have 48 hours from the date and time of delivery to register a return request.

The return window automatically closes after 48 hours.

Only unused, unworn jewellery in original condition and packaging will be accepted.

Return requests raised after 48 hours will not be accepted.

 

📝 How to Register a Return

Click on the “RETURNS” option in the main menu and submit the required details.

Our team will review and approve your return request.

The order will be picked up from your address (please use the original packaging) and shipped back to us.

Once we receive your items, our team will quality check them and initiate your refund.

💳 Refund Terms-

Refunded amount will be credited in 3-4 working days in original payment mode.

A reverse shipping fee of ₹60 per order will be deducted from the refund amount.

For damaged products: If an item is delivered in a damaged condition, the full product value will be refunded.

 

❌ Cancellation Policy

Once an order is placed, it cannot be cancelled due to operational constraints.

We kindly request customers to place orders thoughtfully and avoid impulsive purchases.

📩 Support

For any order, delivery, return, or cancellation-related queries, please contact us at:

-Mobile no- 9518980518

-Email ID -surekhtubydhanashree28@gmail.com