Frequent Questions and Answers
Frequently Asked Questions (FAQs) – Imitation Earrings & Jewellery
1. Are your earrings safe for sensitive ears?
Answer:
Yes! Our earrings are made with skin-friendly, hypoallergenic materials such as brass, stainless steel, or alloy with nickel-free and lead-free plating to minimize irritation. However, if you have highly sensitive skin, we recommend consulting with a dermatologist before use.
2. What are imitation earrings made of?
Answer:
Our imitation earrings are crafted using premium-quality metals and stones like brass, alloy, American diamonds, cubic zirconia, and gold or silver plating. They are designed to look luxurious while remaining affordable and lightweight.
3. How do I care for my imitation jewelry?
Answer:
To keep your earrings shiny and long-lasting:
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Store them in a dry, airtight box or zip-lock bag.
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Avoid direct contact with water, perfumes, or sweat.
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Clean gently with a soft cloth after each use.
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Remove them before swimming, exercising, or showering.
4. Do the earrings fade or tarnish over time?
Answer:
With proper care, our earrings maintain their shine for a long time. However, since they are imitation jewelry, exposure to moisture, perfumes, and sweat can cause fading over time. Always store them properly to extend their life.
5. Can I return or exchange my earrings?
Answer:
For hygiene reasons, earrings are non-returnable and non-exchangeable unless you receive a damaged or wrong product. Please check our Return & Exchange Policy for full details.
6. Do you offer cash on delivery (COD)?
Answer:
Yes, we offer Cash on Delivery (COD) in select locations across India. You can check availability at checkout.
7. How long will it take to receive my order?
Answer:
We usually dispatch orders within 24–48 hours. Delivery time depends on your location:
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Metro cities: 3–5 business days
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Other areas: 5–7 business days
8. Are the earrings heavy to wear?
Answer:
We offer variety of earrings for every ocassion.
i) Light Weight:-
We have small and simple earrings for everyday use which are light weight.
Most of our collection of ethnic earrings are light weight and comfortable to the ears.
ii) Slightly heavy earrings:-
Some of the earrings in our collection are slightly heavy. These earrings are to be worn on festive ocassions for a shorter duration.
Kindly refer the Description section about 'Pair weight' as reference about the heaviness of the earrings.
9. Can I customize the earrings or request a specific design?
Answer:
Currently, we don’t offer customization. However, we regularly update our collections with trendy designs. Follow us on Instagram and WhatsApp for updates!
11. How can I track my order?
Answer:
Once your order is shipped, you’ll receive an email or SMS with the tracking link so you can follow your package until it reaches you.
12. Are your earrings suitable for gifting?
Answer:
Absolutely! All our earrings come in beautiful packaging, making them perfect for gifting. You can also add a personalized message at checkout.
13. What payment methods do you accept?
Answer:
We accept credit/debit cards, UPI, net banking, wallets, and Cash on Delivery (COD) for a smooth shopping experience.
14. Do you have a physical store?
Answer:
We are currently an online-only store, so you can shop conveniently from the comfort of your home.
15. Are the colors of the earrings true to the pictures?
Answer:
We use high-quality images to showcase our products. However, slight color variations may occur due to lighting or screen resolution differences.
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